The location is on the fringes of the City and at five o'clock the bar and local bars were bouncing but everyone had gone home by nine. The staff was all excellent and very helpful. Room and bathroom were well prepared and clean, TV next to the bathtub. Big shower. Bath robes in the closet and a very nice turndown service that leaves bath slippers. If I had used a bath towel during the day and after the room had been made up, the turn down service would replace it with a fresh towel. The air conditioning was wonderful. My only complaint is the noise level. I could hear and feel the subway train and hear some of the road traffic as well. From my room I could hear the water pipes from the nearby rooms whistle when someone was showering. The menu of breakfast was reasonably priced - for London. The food, which was quite good, was always delivered in a timely manner.