The standard for hotels is varied from country to country. Apart from the command of English, I thought this is a pretty nice hotel during my trip to Yunnan. Room: Cozy and Comfortable. Better request non-smoking and river-face room. Meals: there were different types of restarants in this hotel, for my own preference, i recommend Japanese and Chinese Restarants. Nice to try out but lack of choices of fruit. Service: The staffs are very friendly and helpful...we got free upgrade of room and city map from the hotel. Sometimes communication is quite important, especially for different culture background. you only need to elucidate your need politely, and they would love to try their best to help. Tips: There are few money changer in China, you'd better prepare enough RMB in your pocket.